State Farm® Insurance Agent David Bevins

"I recently became a new customer with State Farm and worked with this office to set up three new policies. Initially, Scott was helpful over the phone and assisted me in getting everything started, which I appreciated as a first-time client. However, my experience quickly became frustrating and concerning. I later learned that State Farm operates through individual agent offices, which was not clearly explained upfront. Since this office is about two hours away from me, I asked about transferring my policies to a closer location. I was told by Scott that the only option was to cancel my policies entirely. After speaking with another State Farm office, I found out this was incorrect and that I could request a transfer through the app without canceling coverage. Another major issue was the lack of transparency regarding my home policy. It would have been helpful if Scott had clearly explained from the beginning that State Farm may not insure homes with structures connected to a mobile home. He mentioned having many years of experience, so this is something that should have been communicated upfront. What was most concerning was that I was not properly notified that my home policy was at risk of being canceled. I only found out through my bank, which is unacceptable especially during tornado season in Michigan. This lack of communication left me uninsured. Overall, while the initial setup was smooth, the misinformation, lack of transparency, and poor communication created a stressful and potentially risky situation. I would recommend that new customers double-check information and ensure everything is clearly explained when working with this office."

"So helpful! Great rates! Thank you Jenna and David!"

"Jenna was incredible to work with. She was able to get me an great price on a quote and the follow up service has been amazing. Seriously, take a few mins and have them compare your policies and get a quote. I have both auto and home with State Farm now and have better coverage for less money! I wish I would have shopped around sooner, but feared all the hassle to switch companies, Jenna made it super easy and hassle free. Thanks Again. Pat"

"I forgot her name already but the young lady that helped me was so nice and patient and very helpful she deserves a big raise very good customer service I’m very satisfied!"

"Always friendly and willing to help anytime I'm so pleased to be working with this awesome group of people"

"Never use State Farm. I got a refund check that cost $27 to print. Stay with the people who are honest."

"I'm calling out Scott Billings. He is a great guy to work with, he understands people and gives quality service. Don't lose him David!"

"Jenna is awesome she saved my family so much money we thought it was a possible scam , thank you so much , it goes to show you if you shop you can save big $$$$ god bless you Jenna you are the best!!!!!!!!!!!!!"

"I've been working with Cierra for almost year and I had decided to sign with her. Was so effortless, I couldn't baleave it was so easy and her personality is above most agents she make you feel like you matter. She is A gem.. keep her!"

"Cierra is AMAZING! Got me the help I needed right away! Made me feel welcomed, explained everything! Couldn't ask for a better agent!"

"He's been great to work with"

"State farm has saved me so much money, and I get more services from them for it. I pay less for more. Their customer service is awesome, and they helped a ton a few months when I got into an accident. Great service and great coverage for a great price"

"Friendly costumer service! Cierra knows her job and lets you know the best rates for you! Thank you girl!"

"Very helpful and great to work with"

"Since coming onboard with State Farm, been working closely with Insurance Agent Scott. He is what everyone should look for as their insurance contact. Wonderful person and super understanding. I always keep him apprised of issues and he’s always willing to make accommodations. Best Agent Ever!"

"Cierra was very bubbly and helpful in getting my wife and I switched over from progressive. Thanks 😊 we look forward to many years of business with your company."

"Great service, very easy to talk to and very knowledgeable! I appreciate the service and I will definitely tell family and friends about my experience"

"Cierra was fantastic, knowledgeable, helpful, and very kind!!!"

"Very profetional service and the agent was very friendly and empathetic. Thank you Cierra for your help."

"(ZERO STARS) TERRIBLE EXPERIENCE!!!!!!!! If I could leave zero stars, I would which is why I decided to cancel my renter's insurance policy with them. I felt like I was robbed not just by when my home was broken into, but now a second time by these people, because it was very difficult for me to get in touch with someone & I was already dealing with so much because of the break in & these people did not make it easy for me. I felt like I was robbed by these people because I didn't even get cut a check for my stolen property so I had to start off brand new by paying out of pocket which all of my stuff or even most of my stuff should have been covered by my renter's insurance policy. There was one woman who kept trying to get in contact with me, but I kept missing her call, & every time I tried to get back in contact with her when her voice comes up on her voicemail it did not make any sense because her voicemail had stated that she would be out of the office for almost a year with the dates that were being given at the time. My home was broken into over a year ago. This had happened to me on Saturday, August 24th of 2024 sometime around 4:00 PM It was not just some material stuff that was stolen from my home but it was also my safety that was stolen from me. I have left several voicemail messages. I have also replied to one of their emails that was sent to me & I never got anywhere with any of them. I tried to contact the main building to let them know everything that was happening & I felt like I still haven't gotten anywhere with them. I was asked for proof such as receipts, which I never keep but I do have a list that I had written down to keep track of everything. This is why I decided to cancel my renter's insurance policy with them & as of today, I still do not feel comfortable with any kind of agency, because it feels like I am just paying them money but then they will put you through a struggle, trying to get a check for what you have lost."

"I had a very pleasant experience with David today. He is very professional and knowledgeable. I feel confident my insurance is being handled by the best. Thank you!"

"After poor customer service treatment from my insurance company I got a quote from Derek. He was fast, professional, helpful and saved me money. I really appreciate the follow up and treatment from this agent. Edit: Cassie is amazing! Customer service experience with this group is always pleasant! 10/10"

"I can't say enough good about the price and friendly service I received. My agent, Scott is fantastic and always available to answer any and all questions I have. I highly recommend this State Farm branch!"

"I just wanted to comment that if anybody is looking for an awesome agent, it is basically there for you 24 seven you need to use State Farm and my agent is Scott billing. I’m just an awesome guy very professional very knowledgeable and very helpful."

"Cierra was so knowledgeable and so helpful beyond my expectations. Thank you as always you guys are the best."